Terms & Conditions

1. Privacy Policy

• Information We Collect

  Name, mobile number, email address, billing/delivery address, order details, service details, payment-related information, and customer feedback.

• How We Collect Information

  Information is collected when customers create an account, place an order, request a service, make a payment, contact us, submit an enquiry, or use our website.

• How We Use Information

  To process orders and payments, provide products/services, arrange delivery or repairs, provide customer support, process cancellations/refunds, send service updates, improve our services, prevent fraud, and comply with applicable laws.

• Information Sharing

  Necessary information may be shared with payment gateways, delivery/logistics partners, technology/hosting providers, customer-support providers, and government authorities where legally required.

• Data Security

  We use reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

• Data Retention

  Customer information is retained only as reasonably necessary for providing services, maintaining records, preventing fraud, resolving disputes, and meeting legal requirements.

• Cookies

  Our website may use cookies and similar technologies to maintain functionality, remember preferences, and improve the customer experience.

• Customer Privacy Rights

  Subject to applicable law, customers may request access, correction, or deletion of their information and may raise privacy concerns or withdraw consent where applicable.

• Privacy Contact

  Customers can contact us using the details provided below.

2. Terms & Conditions

• Services

  MS Enterprises Mobile Service provides mobile products, accessories, repair/service offerings, and other services listed on the website.

• Customer Responsibility

  Customers must provide accurate information and use the website and services lawfully.

• Products & Prices

  Product descriptions, images, prices, and availability are provided in good faith and may change or contain minor variations.

• Orders

  Orders are subject to product availability and may be cancelled due to unavailability, pricing/technical errors, payment issues, or suspected fraudulent activity.

• Payment

  Customers must use the payment methods provided by MS Enterprises Mobile Service and provide valid payment information.

• Delivery

  Customers must provide correct delivery details. Delivery timelines may vary due to logistics, weather, holidays, or other circumstances beyond our reasonable control.

• Cancellation

  Cancellation requests are subject to the applicable order status and cancellation conditions.

• Returns & Refunds

  Returns, replacements, and refunds are subject to the applicable product/service conditions and return period.

• Mobile Repair

  Customers should back up their data before submitting a device for repair. Customers should disclose known device issues and are responsible for maintaining backups of important data.

• Fraud & Misuse

  Fraudulent transactions, unauthorized access, misuse of the website, and infringement of intellectual property are prohibited.

• Policy Changes

  MS Enterprises Mobile Service may update these policies from time to time by publishing the revised version on the website.

• Governing Law

  These terms are governed by applicable laws of India.

3. Contact Us

• BusinessMS Enterprises Mobile Service
• Phone9972687290
• Emailmsenterprises.26blr@gmail.com
• Address
  2nd Floor, 5A, 33rd Main, 1st Cross, Dollar Colony, BTM 1st Stage, Bengaluru

For privacy requests (access, correction, deletion, or withdrawal of consent) or any question about these terms, contact us by phone or email and we will respond as required by applicable law. Back to the contact section